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Hitron CGNM-3552

Hitron CGNM-3552

Default Login Credentials

Username

cusadmin

Password

password

IP Address

192.168.0.1

WiFi

2350 Mbps

Bands

2.4GHz / 5GHz

Protocol

DOCSIS 3.1

How to Access Your Router Admin Panel

  1. Connect to your router's WiFi network or via Ethernet cable
  2. Open a web browser and enter 192.168.0.1 in the address bar
  3. Enter username: cusadmin and password: password
  4. You're now in the admin panel - change the default password immediately!

Technical Specifications

WiFi Speed

2350 Mbps

WiFi Bands

2.4GHz / 5GHz

Protocol

DOCSIS 3.1

Chipset

Broadcom BCM3390

Ethernet

4x Gigabit

USB

No

Modem Type

DOCSIS 3.1 Gateway

Troubleshooting Guide

Common issues and solutions for Hitron CGNM-3552

Can't Access Hitron CGNM-3552 Admin Panel?

  1. Ensure you are connected to the router network (WiFi or Ethernet)
  2. Verify the IP address is correct: 192.168.0.1
  3. Clear your browser cache and try again
  4. Disable VPN or proxy if active
  5. Try a different browser (Chrome, Firefox, Edge)

Default Password Not Working?

  1. The password may have been changed by previous owner
  2. Perform a factory reset (hold reset button 10-30 seconds)
  3. Try common variations: password, Admin, PASSWORD
  4. Check the label on the router for custom credentials
  5. Contact ISP if router is provided by them

How to Factory Reset Hitron CGNM-3552

  1. Locate the recessed RESET button (usually on back/bottom)
  2. Power on the router and wait until fully booted
  3. Use a paperclip to press and hold RESET for 10-30 seconds
  4. LED lights will blink - keep holding until they restart
  5. Default credentials restored: cusadmin / password
  6. ⚠️ Warning: All settings will be erased (WiFi name, password, etc.)

Security Best Practices for Hitron CGNM-3552

Protect your network by following these essential security recommendations:

Change Default Password Immediately

CRITICAL

The first thing you should do after logging into your Hitron CGNM-3552 is change the default password. Use a strong password with at least 12 characters, mixing uppercase, lowercase, numbers, and symbols.

Update WiFi Encryption

HIGH

Ensure your WiFi is using WPA3 or at least WPA2 encryption. Avoid WEP and WPA as they are easily cracked. Change the default WiFi name (SSID) to something that doesn't reveal your router model.

Keep Firmware Updated

HIGH

Regularly check for firmware updates for your Hitron CGNM-3552. Manufacturers release updates to patch security vulnerabilities. Enable automatic updates if available.

Disable Remote Management

MEDIUM

Unless absolutely necessary, disable remote management features. This prevents attackers from accessing your router from the internet.

Enable Firewall

MEDIUM

Make sure the built-in firewall on your Hitron CGNM-3552 is enabled. Consider enabling additional security features like DoS protection and port filtering.

Disable WPS

MEDIUM

WiFi Protected Setup (WPS) has known security vulnerabilities. Disable it unless you absolutely need the convenience.

💡 Pro Tip: Create a guest network for visitors to keep your main network more secure. Most modern routers including Hitron CGNM-3552 support this feature.

Frequently Asked Questions

Related Modems

Arris SB8200DOCSIS 3.1 Cable Modem

Arris SB8200

Username
admin
Password
password
IP Address192.168.100.1
Motorola MB8600DOCSIS 3.1 Cable Modem

Motorola MB8600

Username
admin
Password
motorola
IP Address192.168.100.1
Hitron CGNM-2250DOCSIS 3.0 Cable Gateway

Hitron CGNM-2250

Username
cusadmin
Password
password
IP Address192.168.0.1
Hitron CODA-4582DOCSIS 3.1 Cable Gateway

Hitron CODA-4582

Username
cusadmin
Password
password
IP Address192.168.0.1

Security Warning

These are factory default credentials. For security, always change your router's default password after installation.